Patient Data Protection You Can Rely On
We treat the security of clinical data as an absolute responsibility, not an afterthought. SolveFit Tracker meets the most rigorous international standards.
Compliance Frameworks
SolveFit Tracker complies with all IT requirements across these critical frameworks.
General Data Protection Regulation
Full compliance with UK and EU GDPR requirements. Lawful basis for processing, data subject rights, privacy notices, and data processing agreements all managed under our governance framework.
NCSC Cyber Essentials
Certified under the UK Government's Cyber Essentials scheme, demonstrating protection against the most common cyber threats facing organisations today.
Data Security & Protection Toolkit
Aligned with NHS Digital's Data Security and Protection Toolkit — essential for services working with or adjacent to NHS-commissioned care.
End-to-End Data Encryption
All text data within the system is encrypted at rest and in transit using industry-standard SSL/TLS protocols. Your clinical data is protected at every layer.
Secure & Isolated LLM Processing
Our AI features run on fully isolated, private LLM instances. Patient data is never shared with public AI models or third-party training pipelines — clinical confidentiality is always preserved.
Two-Factor Authentication
Optional 2FA for all user accounts. Organisations with higher security requirements can enforce 2FA across their entire installation for an additional layer of access protection.
Technical Safeguards
Two-Factor Authentication
Optional 2FA for all user accounts. Organisations with higher security requirements can enforce 2FA across their entire installation.
Daily Encrypted Backups
Each installation is backed up locally on a daily basis, in addition to server-level redundancy. Your data is always recoverable.
SSL Encryption
All data transmitted between users and our servers is encrypted via SSL/TLS. Connections are secured to current best-practice standards.
Isolated AI Environments
All AI-powered features run inside private, isolated LLM instances with no connection to public models. Patient data is processed in a closed loop — never used for external training or shared beyond your installation.
Configurable Access Controls
Multi-user installations support granular role-based permissions. Administrators control who can see, edit, and export clinical data.
Isolated Installations
Each organisation's data resides in its own isolated environment. There is no shared database infrastructure between client organisations.
Security Status
Privacy & Governance Documents
Full transparency in how we handle and protect your data.
Privacy Notice
SolveFIT Ltd Privacy Notice — how we collect, use, and protect personal data.
Request Document →Data Security Policy
Our comprehensive Data Security Policy aligned with NHS and ISO standards.
Request Document →